Carroll County Sheriff's Office - Records Unit Technician

Job Announcement:

 

RECORDS UNIT TECHNICIAN I

Grade: W5 - Non-Exempt

Starting Salary - $31,471

 

General Duties:

This position is responsible for the timely processing of civil/criminal paperwork associated with specific areas such as warrants, child support, domestic violence, civil process, expungements and FOIA requests.  In addition you may be responsible to assist with maintaining records associated with the following reports - CIR, IR, AR, DUI, VR, Missing Persons.  Employees in this position perform a variety of duties pertaining to the overall records management of the Sheriff’s Office. Tasks required include: complex problem solving, detailed planning and organizing, attention to detail and accuracy to ensure quality control in all areas of records management.  Work environment is a high volume, fast paced and is performed with extensive independence.  Data entry is time sensitive and requires exactness.  This position receives supervision from the civilian Supervisor of the Law Enforcement Records Unit.

 Availability:  

Primary Hours - Monday through Friday with 1 hour lunch / Position may require on-call or flexing of hours for coverage

Shift 1: 8:00 a.m. – 5:00 p.m.

Shift 2: 10:00 a.m. – 7:00 p.m.           

 Eligibility:

• Must be a U.S. Citizen
• Must possess a High School Diploma or G.E.D. certificate
• Must possess a valid driver’s license
• Must be able, to read write, and speak English
• Must meet minimum requirements set forth by  the Carroll County Sheriff’s Office (please visit our website at www.carrollcountysheriff.com / employment / hiring process)

Qualifications and Requirements:

• Minimum two years administrative data entry experience preferred
• Prior experience in law enforcement records management preferred
• Ability to obtain and maintain CN1 certification within six months
• Position requires extensive periods of sitting
• Position may require the ability to lift 30-50 pounds, as well as push, pull or move objects
• Position requires extended periods of computer based tasks

 

 Essential Tasks: 

• Screens and provides information in response to telephone calls
• Enters data and other information for reports as required
• Works with paper and computer records within multiple management/file systems
• Obtains criminal history information through NCIC/METERS
• Enters, reviews, updates, modifies, quality checks, and validates information to ensure accuracy of data entry into multiple databases
• Maintains and updates weekly “wanted persons” data in the Mobile Patrol App
• Communicates effectively with managers, supervisors, co-workers, county departments, courts, citizens, media, and others, providing information, making referrals and assuring appropriate follow-through and/or resolution
• Maintains strict confidentiality of sensitive police related information and data
• Completes assigned tasks related to specialty areas
• Performs any other related duty as assigned

     

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of Microsoft Windows based computer programs to include Word and Excel
• Ability to understand Law Enforcement agency rules, regulations, and policies
• Ability to understand the court system and paperwork associated with civil and criminal processes
• Ability to analyze and disseminate data from the Criminal Justice Information Center
• Ability to communicate effectively orally and in writing
• Ability to read and interpret civil/criminal paperwork issued by Courts
• Ability to work independently with minimal supervision
• Ability to establish effective working relationships with other staff, governmental agencies, and general public
• Ability to exercise good judgement, courtesy, and tact in dealing with the general public to resolve problems
• Ability to multi-task, prioritize, and effectively and efficiently organize workload to complete tasks under pressure
• Ability to work within a team environment
• Ability to maintain current database for accountability of all required records

 

Career Ladder Requirements:

• Records Unit Technician I – W5 – Entry position graded as a W5
• Records Unit Technician II – W9 – Requires 2 years in Records Unit Technician I position and recommendation of Supervisor

Selection Process:  The selection will be based on, but not limited to the candidates successfully completing the following steps:

• Application
• Completion and review of Confidential Questionnaire and resume (current CCSO employees must also submit a Letter of Recommendation)
• Oral Interview Board
• Conditional Offer
• Polygraph Examination
• Background Investigation
• Physical / Medical Examination 
• Final Command Review/Interview
• Final Job Offer

Request Procedure:

To be considered for this position, qualified candidates must complete and submit employment application electronically through our website at www.carrollcountysheriff.com or www.policeapp.com.  Applications must be submitted no later than 11:59 p.m. on August 22, 2016.

 

The Carroll County Sheriff’s Office is an Equal Opportunity Employer

 

 

 

Please direct questions regarding this position to ccsorecruiting@carrollcountymd.gov